
Leveraging Design Thinking to Drive Value to Your Customers Workshop
Tuesday, February 11, 2025 to Wednesday, February 12, 2025; 6:00 PM – 8:00 PM EST
Virtual training course | 2 sessions | 4 PDHs/CDUs
Design Thinking has emerged as a major trend for how innovative organizations and teams are approaching problem-solving. This hands-on, interactive workshop explores the intersection between Design Thinking and project teams and will provide participants with a high-level overview of Design Thinking methods and tools. Participants will work in small teams and will learn about useful tools to use in a more agile, discovery-driven world. Case studies are used to show concretely how to integrate design methods into projects with lessons learned and unique outcomes.
The workshop includes a warm-up rapid-fire sketching exercise and several individual and group hands-on exercises to expose participants to various design methods for user research, idea generation, visualization and prototyping.
At the conclusion of the workshop, participants should be able to describe the benefits of incorporating design methodologies on projects for increased customer alignment and business impact and be able to illustrate multiple design-thinking tools that could benefit current or future projects.
This course qualifies for 4 PDHs/CDUs for all IIBA® certifications. This course will contribute 4 PMI® PDUs towards a PMI certification (PMI PDU page).
At the end of this workshop, participants will be able to:
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Describe the benefits of incorporating design methodologies on projects for increased customer alignment and business impact.
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Identify and apply design thinking techniques for improving benefits realization and value delivery.
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Apply innovative and adaptive techniques for user research and requirements elicitation.
Workshop Topics:
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Introductions, Agenda Review and Workshop Goals Review
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Warm up sketching exercise
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Introduction to Design Thinking
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Review value and benefits of incorporating Design Methodologies on projects
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Review Design Thinking resources and highlight commonalities across well-known models
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Introduction to the “Design Challenge” that participants will work on during the day
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Deeper dive into the Stafford Design School model and its five stages
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Review real-world Case Studies
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Debrief results from the “Design Challenge” and prototyping work
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Reflection on the learnings from the workshop
Sessions:
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Tuesday, February 11, 2025; 6:00 PM – 8:00 PM EST
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Wednesday, February 12, 2025; 6:00 PM – 8:00 PM EST
Pricing:
$66 |
IIBA Member Early Bird Registration (until 1/31/25) |
$79 |
Guest Early Bird Registration |
$79 |
IIBA Member Regular Registration (after 1/31/25) |
$99 |
Guest Regular Registration |